Privacy Policy

Effective date: 02/12/24

At Pioneer Transmission Service, LLC, we realize the importance of feeling safe online and are fully committed to ensuring that our users’ privacy is respected and protected. Our Privacy Policy outlines the types of information we collect and receive from our users while they are within the Pioneer Transmission Service website (the “Website”), as well as ways in which we use and, sometimes, share such information.

PLEASE REVIEW THIS PRIVACY POLICY AND THE MARKETING TERMS AND CONDITIONS OF USE FOR THE WEBSITE CAREFULLY. YOUR USE OF THIS WEBSITE SIGNIFIES YOUR AGREEMENT TO THIS PRIVACY POLICY AND THE MARKETING TERMS AND CONDITIONS.

What Information the Website Collects:

The types of information that we collect fall under two general categories: personally identifiable information (“PII”), meaning it can be used to specifically identify an individual or business, and non-personally identifiable information (“non-PII”), meaning it cannot be used to specifically identify an individual or business. The information we will collect includes:

Contact Form:

When a visitor to the Website completes the Contact Us form (or similar submission form capturing visitor submitted information) on the Website, Pioneer Transmission Service, LLC collects certain PII, such as name, email, phone, address (including state and zip code) and such other information a visitor may supply in the submission form.

Newsletter:

When a visitor to the Website completes the Newsletter subscription form (or similar submission form capturing visitor submitted information) on the Website, Pioneer Transmission Service, LLC collects certain PII, email and such other information a visitor may supply in the submission form.

Information from Other Sources:

Pioneer Transmission Service, LLC may also obtain both PII and non-PII about you from affiliated entities, business partners, and other independent third-party sources and add it to other information about you.

Site Activity:

Pioneer Transmission Service, LLC may store information about your use of the Website, such as your search activity, the pages you view, and the date and time of your visit. We may also gather information from your computer or mobile device (such as your IP address, computer or mobile device type, browser type, location, and Internet Service Provider (ISP)) to, among other things, analyze trends, administer the Website, track visitor movement in the aggregate, and gather demographic information.

Cookies:

Pioneer Transmission Service, LLC, and third parties with whom we partner, may use “cookies.” A “cookie” is a piece of information that the computer that hosts a website gives to your computer when you access a website. Cookies enable us to deliver content specific to your interests, to save your password so that you do not have to re-enter it each time that you visit our Website (if you choose), and for other purposes. On most web browsers, you will find a “help” section on the toolbar. Please refer to this “help” section for information on how to receive notification when you are receiving a new cookie and how to turn cookies off. Acceptance of cookies is not a requirement to browse the Website; however, certain areas and features of the Website require cookies to function properly.

Web Beacons:

Pioneer Transmission Service, LLC also may use web beacons (also known as clear gifs, pixel tags or web bugs), which are tiny graphics with a unique identifier, similar in function to cookies, that are placed in the code of a webpage. We use web beacons to monitor the traffic patterns of users from one page within our sites to another, to deliver or communicate with cookies, to understand whether you have come to the Website from an online advertisement displayed on a third-party website, and to improve site performance. We also may allow our Service Providers (defined below) to use web beacons to help us understand which emails have been opened by recipients and to track the visitor traffic and actions on the Website. This helps us measure the effectiveness of our content and other offerings.

Third Party Tracking:

Pioneer Transmission Service, LLC may use Service Providers to serve advertisements on our behalf across the Internet. These Service Providers may collect your IP address and non-PII or de-identified information about your visits to the Website in order to serve ads while you are visiting other websites. Such non-PII is anonymous or de-identified and does not reflect your name, address, or e-mail address; however your IP address may be collected by such services. This anonymous or de-identified information is often collected through the use of a web beacon.

How We Use the Information That We Collect:

Pioneer Transmission Service, LLC may use the information we collect in the following ways:

(a) to allow your access to and use of the Website,

(b) to facilitate your use of the Website,

(c) to communicate with you and solicit information from you,

(d) for marketing, promotional and sales purposes, including to communicate with your regarding our offerings, products, and services,

(e) to send you updates, newsletters, marking materials and other information that may be of interest to you,

(f) to fulfill your requests for products or services,

(g) to respond to your questions and comments,

(h) to resolve disputes or troubleshoot problems,

(i) to notify you about special offers and products or services available from us or our partners that may be of interest to you,

(j) to analyze use of and improve the Website,

(k) to customize your experience on the Website, including customizing the ads shown to you,

(l) to prevent potentially prohibited or illegal activities and enforce our polices,

(m) to comply with applicable laws,

(n) to enforce our Marketing Terms and Conditions, and/or

(o) as otherwise described to you at the point of collection.

When We Disclose Your Personal Information:

Service Providers:

Pioneer Transmission Service, LLC may work with or hire other companies (“Service Providers”) to perform certain business-related functions, such as, without limitation, mailing (or emailing) information, maintaining databases, processing payment, and providing technology services. When we employ a Service Provider to perform a function of this nature, we provide the Service Provider with the information that it needs to perform its specific function, which may include PII and other information that you provide to us via the Website.

Legal Disclosures:

Pioneer Transmission Service, LLC may disclose information you provide if required to do so by law or if Pioneer Transmission Service, LLC, in our sole discretion, believes that disclosure is reasonably necessary to: (a) comply with the law, requests or orders from law enforcement, or any legal process (whether or not such disclosure is required by applicable law), (b) protect or defend Pioneer Transmission Service, LLC or a third party’s rights or property, and/or (c) protect someone’s health or safety, such as when harm or violence against any person (including you) is threatened.Affiliated Entities: Pioneer Transmission Service, LLC may share information, including PII, from or about you with its parent company, subsidiaries, affiliates, or other companies under common control.

Business Transfers:

As Pioneer Transmission Service, LLC develops its business, we may sell, merge, assign or otherwise transfer or dispose of a portion or all of the assets or ownership in Pioneer Transmission Service, LLC (including, without limitation, in connection with any bankruptcy or similar proceeding), and, depending on the transaction, your information, including PII, may be one of the transferred assets. By use of the Website, you consent to our right to transfer such information, without any advance notice or consent (except to the extent expressly required under applicable law).

Third Party Websites:

The Website may contain links to third party owned and/or operated websites. Pioneer Transmission Service, LLC is not responsible for the privacy practices or the content of such websites. We suggest that you contact these third parties directly for information regarding their privacy, security, and data collection and distribution policies prior to providing them with any information.

Security of Your Information:

Pioneer Transmission Service, LLC follows generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. However, no method of transmission over the Internet or via mobile device, or method of electronic storage, is 100% secure. Therefore, while Pioneer Transmission Service, LLC strives to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

Children:

Pioneer Transmission Service, LLC recognizes the importance of children’s safety and privacy on the Internet. Therefore, in compliance with applicable laws, Pioneer Transmission Service, LLC does not intentionally collect PII or other information from, nor does Pioneer Transmission Service, LLC offer any content targeted to children on the Website. Children under the age of thirteen should not use the Website as it is not targeted to children.

Applicable Law:

Pioneer Transmission Service, LLC controls and operates the Website from the United States. The Website is not intended to subject Pioneer Transmission Service, LLC to the laws or jurisdiction of any state, country, or territory other than that of the United States. Pioneer Transmission Service, LLC does not represent or warrant that the Website is appropriate for use in any particular jurisdiction. Those who choose to access the Website do so at their own initiative and are responsible for complying with all applicable international, federal, state, and local laws, rules, and regulations.

Changes to this Privacy Policy:

Pioneer Transmission Service, LLC may from time to time change or update this Privacy Policy, but we will always post those changes on this page so that you are always aware of what information we collect, how we use it, and under what circumstances we disclose it. If Pioneer Transmission Service, LLC makes material changes to this Privacy Policy, Pioneer Transmission Service, LLC will notify you here, by e-mail, and/or by means of a notice on our homepage.

Contact Information:

Pioneer Transmission Service, LLC welcomes your comments and questions regarding our Privacy Policy. If you have any questions about our Privacy Policy, please contact us at:

Pioneer Transmission Service, LLC

Attn: Compliance

30 W Clarkston Rd.

Lake Orion, MI 48362

[email protected]

(248) 693-9398